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About Us
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courses

Our Training Cources

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TICKET SUPPORT EXECUTIVE

As a ticket support executive, your primary responsibility is to provide timely and effective assistance to customers who have raised support tickets. Here are some key elements that should be included in your content when responding to support tickets.

  • Providing information on available flights and pricing
  • Assist passengers in booking tickets online
  • Assist users on ticket cancellation and refund money process
  • Provide passengers all possible help if they need
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SALES AND RETAIL MANAGEMENT

Sales and retail management refer to the process of managing sales activities and retail operations in a business. It involves developing sales strategies, managing sales teams, and overseeing retail operations to ensure the business meets its sales goals and objectives.

  • Sales Team Management
  • Customer Relationship Management
  • Assist users on ticket cancellation and refund money process
  • Retail Operations Management
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TRAVEL AND TOURISM MANAGEMENT

Travel and tourism management is the process of planning, organizing, and managing activities related to travel and tourism. It involves managing all aspects of the travel experience, from transportation and accommodation to activities and attractions. The goal of travel and tourism management is to create memorable and enjoyable experiences for travelers while also promoting destinations and generating revenue for businesses and local economies.

  • Destination Management
  • Tour Operations Management
  • Hospitality Management
  • Provide passengers all possible help if they need
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CSA (CUSTOMER SERVICE ASSOCIATE) ACADEMY COURSE

A Customer Service Associate (CSA) Academy course is a training program designed to provide individuals with the skills and knowledge required to excel in a customer service role. The course covers a range of topics related to customer service, including communication skills, problem-solving, and conflict resolution.

  • Customer Service Fundamentals
  • A Communication Skills
  • Problem Solving
  • Time Management
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PSA (PASSENGER SERVICE ASSOCIATE) ACADEMY COURSE

A Passenger Service Associate (PSA) Academy course is a training program designed to provide individuals with the skills and knowledge required to work in a passenger service role within the airline industry. The course covers a range of topics related to passenger service, including customer service, airport operations, and safety and security.

  • Passenger Service Fundamentals
  • Passenger Service Fundamentals
  • Must have medical certificat
  • Safety and Security
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HUMAN RESOURCE MANAGEMENT

Human Resource Management (HRM) is the practice of managing an organization's workforce in order to achieve its strategic goals and objectives. HRM involves recruiting, training, managing, and developing employees in order to maximize their productivity and job satisfaction, and to ensure that the organization has the human resources it needs to succeed.

  • Recruitment and Selection
  • Training and Development
  • Performance Management
  • Compensation and Benefits
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TOURISM MANAGEMENT

Tourism management is the process of organizing, planning, and coordinating all aspects of the tourism industry. It involves understanding the needs and desires of travelers and developing strategies to meet those needs while balancing the economic, environmental, and social impacts of tourism.

  • Developing and implementing tourism policies and strategies
  • Managing and coordinating tourism products and services
  • Conducting market research to identify trends and opportunities
  • Ensuring that tourism activities are sustainableYou must be 16 years old
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PROJECT MANAGEMENT

Project management is the process of planning, organizing, and managing resources to achieve specific goals and objectives within a defined timeframe and budget. It involves coordinating various tasks and activities and ensuring that they are completed efficiently and effectively to deliver a successful outcome.

  • Project planning
  • Project execution
  • Project monitoring and control
  • Project initiation
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features

Choose Our Best Flying Academy

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24/7 Support

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Low Cost

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  • You must have a diploma
  • Must have medical certificat
  • You must be 16 years old
  • You must have a diploma
  • Must have medical certificat
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FAQ

Frequently Asked questions

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